18+

Contact us

Last updated: 2026

We'd love to hear from you. The fastest way to reach us is by email. We read every message and respond within a few business days.

Email

[email protected]

Clicking the button will open your default mail app with the address pre-filled.

What to contact us about

  • General feedback — ideas, suggestions, what you love, what could be better.
  • Bug reports — if something isn't working as expected, please tell us what device and browser you were using.
  • Advertising inquiries — we accept responsible, clearly-labeled ads for free social casino content.
  • Responsible gaming concerns — if a player is using the Site in a way that worries you, please reach out.

Pre-filled message

You can also use your mail app's pre-filled template by clicking below. It opens your mail client and fills in the subject line.

Tip: most mail apps let you set up a template that includes the version of your browser, the device you use, and a brief description of the issue.

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Response times

We respond to most messages within 1–3 business days. Responsible-gaming concerns are prioritised and usually answered within 24 hours.

Languages

We currently respond in English and French. Pour le service en français, écrivez-nous en français et nous vous répondrons en français.

Need help with gambling?

FunMapleValley does not offer real-money gambling. If you or someone you know needs help with a gambling problem, please contact ConnexOntario at 1-866-531-2600, or visit our Responsible Gaming page for a list of Canadian resources.

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